ISO 9000-1 is the “road map” for the ISO family of publications. It provides a quick snapshot by explaining what each ISO publication is all about.

The following explains when you needs the following publications:

1.      ISO 9000- 1 for clarifying concepts and to see which ISO publication we should study;

2.      ISO 9000-2 is useful when we need help to implement ISO 9001, 9002,or ISO 9003;

3.      ISO 9000-3 is useful if we are in the software business and want to use ISO 9001 to set up a quality system;

4.      ISO 9000-4 if product dependability is important. Dependability means reliability, maintainability and availability;

5.      ISO 9001    if you design, develop, produce, install and service products and if your customers need to be satisfied that product anomalies will be avoided via ISO 90001’S Quality Assurance Model;

6.      ISO 9002    if you produce, install and service products. It presents a Quality Assurance Model that will help you to develop the appropriate quality system;

7.      ISO 9003    if product quality can be assured through final inspection and testing. It presents a Quality Assurance Model that will help you to develop the appropriate quality system;

8.      ISO 9004-1  if you intend to develop a quality system. It lists the elements that make up a quality system;

9.      ISO 9004-2  if customer service is important to your organization. It discusses elements and concepts;

10.    ISO 9004-3  if your organization processes solids, liquids, or gases as part of your production process;

11.    ISO 9004-4  if you need to generate quality improvements. It discusses concepts and methods.

12.    ISO 10011-1  for developing internal quality audit program. It explains how to verify the existence of quality elements and how to verify that your quality objectives are being met;

13.    ISO 10011-2 to develop your internal quality audit program. It describes the qualifications that your internal auditors should have;

14.    ISO 10011-3 to develop your internal quality audit program. It describe how a quality system audit program should be managed and

15.  ISO 10012-1 to ensure that your quality assurance measuring equipment meets all ISO requirements.